Limiting Laundry Access: Disruptive Changes to Use of Laundry Facilities | Empowered Legal Services


Last Updated: August 26 2026

Question:What should I do if my landlord restricts my laundry access in Ontario and interferes with my lease rights?

Answer:If your landlord changes laundry room access in a way that disrupts your reasonable enjoyment of the rental, Empowered Legal Services can help you assess the lease terms, document the interference, and pursue a remedy through Ontario Landlord and Tenant Board processes with a professional legal advocacy team in Empowered Legal Services.  This decision shows that even when a landlord claims the change is meant to reduce tensions, limiting access (such as shifting to one fixed day or time) can still be found to interfere with tenant rights, with possible compensation and rent abatement.  For a fast, clear next step in Ontario, call (855) 808-6510 to discuss your situation today.

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Decision Summary: JD v. LD'S, CET-63203-16 (Re)

Limiting Laundry Access: Disruptive Changes to Use of Laundry Facilities The case of JD v. LD'S, 2017 CanLII 28729, provides an important decision from the Landlord and Tenant Board regarding the improper interference or disruption with the use of laundry facilities by the landlord.  The legal dispute between the landlord and the tenant arose after the landlord attempted to alter laundry facilities access despite that the lease agreement expressly stated that the tenant, JG, could access the laundry facilities twice per week by contacting the upstairs tenants.  The landlord, despite the twice per week term within the lease agreement, attempted to impose a condition that access to the laundry facilities be limted to a three-hour period, once per week, and only on Sunday.

Note: Please contact Empowered Legal Services by phone at: (855) 808-6510 to discuss any specific questions that you may have.

Factual Details

In June 2016, new tenants moved upstairs.  Subsequently, LD's restricted laundry access to Sundays between 11:00AM and 2:00PM.  As JG worked in construction and needed to do laundry regularly, JG faced difficulties with the new schedule and needed to use a laundromat to supplement the unilaterally imposed once-a-week laundry access.

Decision Reasons

The Landlord Tenant Board found that the change in laundry arrangements significantly interfered with the reasonable enjoyment of the property by the tenant.  The shift to a fixed time on Sundays for laundry use represented a substantial interference compared to the previous arrangement without any time restrictions.  While the Landlord Tenant Board acknowledged that the landlord was imposing the laundry access restrictions for the purpose of mediating tensions between tenants, the Landlord Tenant Board ruled in favour of JG.

Remedy Granted

The Landlord Tenant Board granted $200.00 for laundry costs as compensation to the tenant.  Additionally, the Landlord Tenant Board awarded a rent abatement of ten percent per month for six months to the tenant.

Full Case

The official case judgment is available here: JD v. LD's, 2017 CanLII 28729

Conclusion

This decision in this case shows that even when a landlord is imposing a change in access to amenities for the purpose of relieving tensions between tenants, the imposition remains as an interference in the rights of the tenant.

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